|Local type||Barcelona city rate (euros)||Rest of Catalonia (euros)|
|5 star hotels, luxury and cruisers||2.50||2.50|
|4 star hotels||1.25||1.00|
|Other accommodations and equipments||0.75||0.50|
ByHours.com reserves the right to reject any or cancel any request, but is not obliged to communicate or explain the reasons for its decision or without providing any compensation.
Byhours.com is the first flexible online reservations platform, the customer makes reservations though packs of hours. The idea was born to allow users to: book hotel rooms, and use the hotels services, paying only for the time they want to enjoy the room. Now the customer decides when they check-in and check-out, and pay only for these hours. Leaving behind: 12.00 o’clock check-in and 12.00 o´clock check-out. At www.byhours.com the customer chooses; the city, the time they arrive at the hotel, and the hours they will be there. We offer packs of hours according to the customer’s preferences. Followers of ByHours.com in different social networks refer and recommend our services, generating a high volume of sales and high visibility for our retail partners, in this case hotels.
Once a booking has been made you will receive a confirmation email. Please remember to print this out and take it to the hotel.
The reservation holder has the right to cancel their reservation up-to 24 hours before the hotel stay, free of any charge from the hotel, except for special events such as: Open Luxury Days in which there is no right of cancellation or in specific promotions where it is specified. In the case that the hotel has charged the customer before the date of the booking, which the customer has then cancelled 24 hours before their stay, the hotel is obliged to refund the charged amount. Reservations may be cancelled using any one of these methods: 1. By accessing the cancellation link that appears in the booking confirmation that the customer receives through email. 2. Accessing the link that appears in "How to cancel my reservation?" in FAQ. 3. By calling or sending an email to our customer service. The cancellation is not effective until the customer has received an email from ByHours.com confirming that the reservation is cancelled.
In Byhours.com you will find different forms of payment: reservations that you pay directly during the reservations process and reservations in which you will pay directly at the hotel, in these ones you will only pay the booking fee during the reservation process. Our system uses encryption technology. The encryption technology allows you to safely transmit all personal data in a transaction, such as name, address or credit card number. The data is encrypted so that only those involved in a transaction can interpret it. The encryption prevents access to the data buy outside individuals or any other transactions. Contact us at email@example.com to resolve the issue. Or call us to the phone numer you can find here.
The reservations in which payment is made during the same booking process is made through a secure and maximum guarantee online payment platform: Mangopay. For more information, click here.
It is the obligation of the user-customer to complete the booking process by filling in the required ByHours.com booking form. The customer/user may book as many rooms as they like.
The confirmation of the purchase order indicates that the customer/user accepts the user terms of the service offered, and is bound by the conditions of sale included in the description of the service, to the extent that they do not violate the law or the Terms Use and other policies ByHours.com.
As for cancellations, the provider has the obligation to not charge the user/customer for a hotel reservation once reservation has been cancelled. The room then is automatically available on the ByHours platform once more. In the case that the hotel has charged the customer/user for a room before it has been used: which has then been cancelled, it’s then compulsory that the hotel repays the amount. Likewise, it is the Hoteliers obligation to meet the conditions of the sale, the features and specifications of products and services offered, as well as guarantees which are provided when required.
Users-Byhours.com Customers cannot:
In compliance with the provisions of Law 15/1999 of December 13, ByHours.com informs customers/users that the personal data of customers/ users will be stored and processed in the files at ByHours.com, with the aim of providing and offer our services, by providing their email address or other personal data, required for certain services. Customers/ users must give permission for the use of their personal details, which are used to send promotional commercial or advertising of services and products offered by ByHours.com. Customers/ users who provide their personal data, express consent in order for it to be submitted for the use in carrying out activities with the objectives towards the leisure sector. Users are informed that such communication can occur at the same time providing ByHours.com data. ByHours.com Customers/Users have the right to exercise rights of access, rectification, cancellation and opposition as guaranteed by the law by revoking their consent at any time via firstname.lastname@example.org, so that they may revoke their consent at any time if they wish. Just as exercise of rights of access, rectification, cancellation and opposition guaranteed by the law. ByHours.com declares that it complies with current legislation regarding data protection, including Law 15/1999 of December 13, Protection of Personal Data and Royal Decree 1720/2007 of December 21, developed by the Organization Act.
The contents provided by ByHours.com are subject to the rights of intellectual property and are exclusively owned and ByHours.com or legal persons who we may inform. By purchasing a product or service through ByHours.com does not confer any right of alteration, exploitation, reproduction, distribution or public communication of it, reserving ByHours.com and all rights. The granting of these rights requires the prior written consent of the holder thereof, so that the customer/user may not make available to third parties said content.
The intellectual property extends, apart from the content included in ByHours.com, its graphics, logos, designs, images and source codes used for programming. ByHours.com has obtained the information and materials on the web from sources considered reliable, and has taken reasonable measures to ensure that the information is correct. ByHours.com cannot guarantee that at all times and circumstances that information is accurate, complete, current, and consequently, since data is subject to change. ByHours.com expressly disclaims any responsibility for errors or omissions in the information contained in the pages of this website.
ByHours.com reserves the right to modify, suspend, cancel or restrict their web content, links or information, without notice. In no event will ByHours assume liability for the incorrect use of their website by the user.
In any case ByHours.com, its subsidiaries, their directors and / or agents, and employees, in general, authorized personnel is responsible for any damage, loss, claims or expenses of any kind, either whether derived directly or indirectly from the use of the website or the information acquired or accessed by or through it, or viruses, operating failures or outages or transmission failures or line in the use of the web, both by direct connection by link or otherwise. ByHours Acknowledges for all legal reasons that these events can occur.
Intellectual property, rights, rights of use and reproduction of this website, its pages and the information they contain, their appearance and design, and the links ("hyperlinks") and any other pages at ByHours.com, are the exclusive property of ByHours, unless expressly specified otherwise. Any denomination, design and / or logo, and any product or service offered and reflected on this website are brands duly registered by ByHours.com, by its subsidiaries or third parties. Any misuse of them by persons other than their legitimate owner and without the specific consent of ByHours may be reported and pursued through the legal means available in the Spanish legal system.
Intellectual property rights and brands of third parties are suitably highlighted and must be respected by all who visit this site. ByHours.com is not liable for the use of its customers/users.
Personal and private use is allowed for: downloading content, copy or print of any page of this website. It is prohibited to reproduce, transmit, modify, delete or otherwise deal with the information, content or warnings from this site without the written permission of ByHours.com
The web pages at ByHours.com may contain links (links) to other third party websites. Therefore, it does not take responsibility for any content that may appear on these pages. The texts, images, sounds, animations, software and other content in the ByHours website is the exclusive property of ByHours.com or its licensors. Any: distribution, transfer, reproduction, storage of t public communication must have the consent of ByHours.com.
On occasions, ByHours.com uses "cookies", ie small data files that are generated in the user's computer and provide the following information:
Date and time of the last time the user visited the web-client;
Design and content that the client-user chose in their first visit to the site;
Security elements involved in controlling access to restricted areas and Other similar circumstances.
ByHours.com is only available to users-customers via a virtual space that can mediate between its customers/users and (buyers and suppliers) for the sale of goods or services. ByHours.com are not the owner of the goods or services offered. ByHours.com is involved in the transactions between is customers/users and (buyers and suppliers), but is not directly responsible for the quality, quantity, condition, integrity of goods, products or services. Each supplier acknowledges and accepts to be the sole responsible for the offers of products or services.
In the case that the customer/user claims the of right, product and / or service, such claims or actions of any responsibility are exempt from ByHours.com, manager, managers, operators and agents.
ByHours.com within their policies for the admission of customers/users its suppliers are also require to provide, honesty, social responsibility as well as the quality of their products and services. If this is not the case, send an email to the following contact address email@example.com.